STAFF PROFILES

Pacific Coast Urology Medical Center is a leader in the areas of minimally invasive treatments for a wide range of
 urological conditions.
To stay abreast of new developments, Dr. Robert Pugach and his staff attend continuing education a
and staff development training sessions. We pride ourselves in providing quality patient care that is responsive to the
 needs of our patients.  
If you would like to speak with our staff, give us a call.
 

888-735-4336


Meet our Staff
Perhaps you know about the services we offer and you’ve met most of us over the years we have been in practice, but do you really know a lot about our staff?  Our guess is: probably not, so we thought you’d like to know a bit more about the very special staff members of Pacific Coast Urology Medical Center who take such good care of you! 

We are proud of our caring staff as they have been with our practice for many, many years. This means that you don’t see constantly changing faces or voices when you visit us or call on the telephone. In November 2011, Gladys and Dr. Pugach celebrated their 13th anniversary together! As impressive as that is, the # 1 position is still held Debbi, who in 2012 will have been with Dr. Pugach for 26 years! But, no matter how long each staff member has been at Pacific Coast Urology Medical Center, everyone comes to work each day with the same goal – to help our patients and bring you the latest in advanced, minimally invasive urology services. Together we have made it possible for us to earn the America’s Top Physician award for 7 years in a row

 

Kim Pugach 
Physician & Patient Outreach

“I’m thrilled to join this remarkable practice that always puts patients first, says Kim.” “I want us to provide an even higher level of service to our patients and referring physicians.”

In her position, Kim will spearhead initiatives in operational efficiencies, patient relations, and educational outreach programs. With more than 22 years experience in marketing, communications and customer service, Kim’s background and training is perfectly suited to continue PCUMC’s growth.  "Kim will be in charge of the day to day operations of the practice and direct our educational and community outreach programs.  From billing issues to facilitating your appointments, Kim will be available to help in all aspects of our growing practice," says Dr. Pugach


 
Gladys, Nursing & HIFU Coordinator

Gladys has celebrated her 13th year anniversary with Pacific Coast Urology Medical Center (PCUMC) in November 2011. When Gladys joined PCUMC in 1998 she had a vast amount of nursing experience in pulmonary (lung) medicine but not too much exposure (no pun intended!) to urology.  But Gladys has a wonderful mind and had a keen interest in urology.  In very little time she mastered all of the basics and is a key assistant to Dr. Robert Pugach.

Gladys continues her education and is learning the advanced techniques needed to assist Dr. Pugach with minimally invasive treatments for our urologic patients. Gladys is an an excellent assistant in surgical procedures. She is responsible for bladder testing (urodynamics) and biofeedback to treat bladder leakage (incontinence) problems.

Gladys has taken advantage of the many educational opportunities offered at Pacific Coast Urology Medical Center and has travelled to conferences in different parts of the United States to study advanced courses in many areas of urological nursing.  This culminated in her membership in SUNA – the Society of Urological Nursing Association – in 2006.  Quite an achievement – it was recognition for her skill, talents and hard work.

Recently, Gladys and Dr. Pugach were invited to be on the "Seek Wellness" editorial board.  SeekWellness.com is a website owned by a group of professional health care providers and consumers to offer education and support to health care consumers to improve their level of wellness.  

Perhaps the most special part of all of Gladys’ advanced education and training was her trip to China with Dr. Pugach in 2007.  When Dr. Pugach was honored and invited to teach Chinese urologists about minimally invasive techniques in urology, Gladys was invited to be the teacher of Chinese urological nurses in the many procedures we are recognized for at Pacific Coast Urology Medical Center.

Espy, Nursing/Surgical Coordinator

Espy joined Pacific Coast Urology Medical Center (PCUMC) in 2008 and quickly advanced to the practices' Surgical/Nursing Coordinator.  In this role, Espy is responsible for coordinating patient's surgical schedules and also assists Dr. Pugach with the minimally invasive in-office procedures.

Espy began her medical career with a desire to work with an OB/GYN, as she wanted to be a part of helping women to bring new lives into this world. But she finds her work with a urological practice very gratifying as she can see how the medical and surgical care provided by PCUMC helps patients to have a fuller, more active life.  Espy recalls an important experience when she first started working at PCUMC. There was a patient who had bladder problems and she was very uncomfortable. "We did some bladder treatments and after the second session she told me that she is so happy and that she feels so much better. It is rewarding to see patients come in when they are not feeling well and help them feel better."

When Espy interviewed with Dr. Pugach during her last month of nursing training, she was so surprised to learn about the many procedures that are done using minimal invasive technology and techniques. Procedures, such as the No Needle No Scalpel Vasectomy and Cool Wave for BPH. Espy was intrigued and wanted to learn more. "I have learned so much in the past few years and I enjoyed growing here and can’t wait to see what this office has to offer our patients."

Espy is fluent in English and Spanish.  You can count on her smiling face and calm demeanor to help you with your surgical and urological nursing needs. 
 

Debbie, Financial Counselor

It’s hard to believe but Debbie started working with Dr. Robert Pugach in 1986!  Debbie worked as Dr. Pugach’s nurse for 18 years before taking over the increasing complex medical billing and financial counseling for the practice.

Prior to joining Pacific Coast Urology Medical Center, Debbie worked at Harbor UCLA Medical Center on the surgical floor before becoming a clinical nurse.  Debbie met Dr. Pugach when they both worked at CIGNA Health Plan and she helped him to start his solo practice in Long Beach, CA.

Debbie has seen the practice grow throughout the years and is excited to have been a part of the growth and development of Pacific Coast Urology Medical Center.  In her own words, “it has been quite a ride, and I’m honored to have been a part of it.”  Debbie stays on top of the billing, coding and reimbursement requirements and regulations.   If you have any questions, about your health insurance or billing/reimbursement questions, Debbie is here to help.

 

Marcela, Front Office

Marcela joined Pacific Coast Urology Medical Center in 2008.  She works with Christina in the Front Office and is one of the smiling faces and the cheerful voice you see you call or come to our office.  Marcela is a vital part of our team and helps to ensure that you’re your appointments are scheduled, prescriptions are refilled, and that your care is coordinated with Dr. Pugach and the nursing staff.

Marcela enjoys her work and says, “the best part of the job is the patients, you meet people and you learn a lot of things every day. When patients come to the office they already know you and talk to you like you are a long time friend I like that.”

Marcela is fluent in English and Spanish.


 

Christina, Front Office

Christina also joined Pacific Coast Urology Medical Center in 2008. She has worked in healthcare for over 15 years. She works with Marcela in the Front Office and always has a smile and encouraging words for our patients. Christina understands that our patient's needs come first.  You can count on Christina to listen and care.

Christina was born in
Rio de Janeiro, Brazil and speaks, writes and reads Portuguese.  She also speaks Spanish. For Christina, one of the best parts of her job is "seeing how satisfied patient are once they experience the excellent care our team provides and the wonderful results they receive."
 

 

 


Staff Development Training and Events 

Christina, Gladys, Marcela and Espy enjoy a "Spa Day" at Glen Ivy

 

Pacific Coast Urology Medical Center's staff held their 2nd annual Staff Development Retreat in Huntington Beach in April 2009.  The retreat focused on quality patient initiatives, service improvements and skills development.


Staff Development Retreat, December 2007 - Pacific Coast Urology Medical Center’s staff spent a weekend at the beautiful Bar B Circle Ranch in Goleta, CA to discuss patient initiatives for 2008 and some well-earned R & R time!

Pictured left to right are, Christina, Marcella, Gladys, Dr. Pugach, Espy, and Yvette.


UPDATES

Phase III trial results-selenium to prevent prostate cancer in men.  neoplasia" Read abstract

 

Active Living at age 86! Read Overactive bladder Patient Testimonial

 

Medicare approves PTNS for Overactive Bladder
 

No Needle-No Scalpel Vasectomy!
Ask  Dr. Pugach about  his personal experience!

Dr. Pugach answers HIFU question on "The Doctors"  
Non-surgical treatment for BPH. 30 minutes! More effective than medication!

 

New Beverly Hills Office Open for Los Angeles  (CA) County Residents!

 

BACK TO TOP  |  CONTACT US        


Appointments with Dr. Robert Pugach, Medical Director of Pacific Coast Urology Medical Center, can be scheduled at our offices located in Los Alamitos, Huntington Beach, and Beverly Hills, California (CA)
Offices are readily freeway accessible for residents of Los Angeles and Orange Counties, CA.  Out-of-State patients, call for information on travel and accommodations.

3801 Katella Avenue
Suite 110,
Los Alamitos, CA 90720
562-594-0860
Map & directions

Orange County, CA
 

16843 Algonquin Street
Huntington Beach, CA 92649
888-735-4336
Map & Directions

Orange County, CA
 

436 N. Roxbury Dr. Suite 115

Beverly Hills, CA 90210
888-735-4336
Map & Directions
Los Angeles County
California

HOME  |  ABOUT PCUMC  |  ABOUT DR. PUGACH  |  EVENTS  |  OFFICE INFORMATION  |  ARTICLES  |  GLOSSARY  |  RESOURCES  |  CONTACT US

MALE SERVICES:
Bladder Control (Overactive Bladder)  |  Benign Prostatic Hyperlasia (BPH)  |  Erectile Dysfunction  |  Kidney Stones  |  Overactive Bladder  |  Prostate Cancer  |  Urologic Cancers  |  Urinary Tract Infections  |  Vasectomy  |  Vasectomy Reversals  |  Circumcision

FEMALE SERVICES:
Bladder Control (Overactive Bladder for Women and Men)  |  Kidney Stones
  |  Urinary Infections  |  Urinary Incontinence  |  Urologic Cancers

SPECIALIZED SERVICES:
Bladder Pacemaker  | Brachytherapy  | Cryoablation  | No Scalpel / No Needle Vasectomy  | High Intensity Focused Ultrasound  | Minimally Invasive Services

 

Pacific Coast Urology Medical Center, under the medical direction of urologist, Dr. Robert Pugach has offices conveniently located in Los Angeles and Orange Counties, CA. The main office in Los Alamitos, CA (90720) has an advanced urodynamics laboratory and state-of-the-art procedure room with a large flat screen television mounted on the ceiling! The main office is located on the campus of Los Alamitos Medical Center. Satellite office are located in Huntington Beach (Huntington Harbour), CA (92647) and Beverly Hills, CA (90210).  If you live in Los Angeles and Valley communities, schedule your appointment at our Beverly Hills office.
Dr. Robert Pugach and his professional staff are on the forefront of new, innovative and minimally invasive treatments for your urologic conditions. If you are looking for advanced urologic diagnosis and treatment that is faster, less invasive and more convenient for your active lifestyle, Dr. Robert G. Pugach and his expert staff can help.

Articles

Audio Library

Benign prostate enlargement
Bladder (definition)

Bladder control men
Bladder control women
Bladder pacemaker

Benign Prostatic Hyperplasia
Bladder cancer
Bladder hernia
Bladder infection

Bladder leakage

Bladder stone

BPH
Brachytherapy
Cooled Microwave Therapy

Circumcision
Cryoablation

Education Center

Erectile dysfunction (ED)
Escherichia coli (E. coli)
Frequent urination (urinating)

Female bladder control

Glossary of urology terms
 

 

Health plans (cash packages)

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HIFU (High Intensity Focused Ultrasound)
Impotence
Incontinence

Interstitial cystitis
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Medicare Insurance

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Mixed incontinence

Male bladder control

Male Infertility

Microsurgical vasectomy reversal
Minimally invasive procedures
No Needle/No Scalpel vasectomy -100% Guarantee

No-needle vasectomy

No-scalpel vasectomy

Office Information

Out-of-Area Arrangements

Overactive bladder (Men)
Overactive bladder (Women)
Overflow incontinence
 

 

Painful erections
Patient Testimonials
Pelvic floor muscles

Peyronie’s disease
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Prostate health

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Prostatitis
PTNS
Pyelonephritis

Robert Pugach, MD

Staff

Stress incontinence
Testosterone
Testicular cancer

Testicle cancer

Thermotherapy

Top Doctor (Urologist)
Top Doctor Southern California
Urinalysis

Urine leakage (Women)
Urodynamics Laboratory

Urologic cancer
Urologic health specialist
Urological cancer



 

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Urge incontinence
Urinary sphincter

Vasectomy articles

Vasectomy - No Needle/No Scalpel
Vasectomy reversal

Vasectomy Success rate-100% Gurarantee
Women's Bladder Control Center

COPYRIGHT 2008, ALL RIGHTS RESERVED TO ROBERT PUGACH, M.D., MEDICAL DIRECTOR, PACIFIC COAST UROLOGY MEDICAL CENTER

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