Privacy Policy

Privacy Policy

Hippa Privacy Regulation

Federal law, the Health Insurance Portability and Accountability Act of 1996, authorized the Department of Health and Human Services to adopt new rules to protect patient privacy.

Notification is therefore given that the office of Pacific Coast Urology Medical Center will not reveal to any person information about you or about a family member (i.e. name, address, Social Security number as well as other health information) without your permission. Your information will never be sold, or listed for the purpose of advertisement solicitation or fund raising.

It is however understood, that within the realm of doing business and for general patient care purposes, your personal information will be necessary and used in the context of your patient care including, but not limited to:

  • Patient registration
  • Procurement of medical records from former physicians
  • Converse with colleagues for opinions/care
  • Insurance: verifications, billing, paper and wire (including e-mail & fax transmissions)
  • Insurance company follow-up or interaction with billing services relating to patient care
  • Pursuit of collections for unpaid bills
  • Hospital workers, nurses, aids and medical records departments
  • Emergency officials, Paramedic, Fire personnel, Emergency room physicians, nurses or technician
  • Designated personal religious representatives
  • Our office staff
  • Pharmacists, drug program personnel/workers
  • Completion of disability forms
  • Computer and electronically stored information, i.e., related business vendor and service personnel

This constitutes an abridged version of our HIPPA Privacy Regulation Policy. To see our full policy please ask for a copy from our front office reception staff.


BBB Privacy Notice

Effective Date: DECEMBER 29, 2014

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you if necessary, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order, pharmacy, lab or radiologic request and/or a medical insurance company information, etc.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, occasional Eblasts regarding informative heath information from PCUMC, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us by asking us to remove your email address and declining email on our consent form. You can do so via the Contact Us Form on this site or by phoning us at 888.735.4336 provided on our website. You may:

  • See what demographic data we have about you
  • Change/correct any data we have about you.
  • Have us delete certain demographic data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. Please remember that sensitive information should only be transmitted in person or through our patient portal.

We use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or patient services) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

Whenever material changes are made to the privacy notice we will post them on our website.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888.735.4336 or via email using our CONTACT US FORM on this site.