Written Comments

Written Comments

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It is very rare these days in the medical field to find a Doctor that has been able to organize his office and practice to the extent that amazing, kind and attentive medical service is provided to each and every patient.  I can speak first-hand with great pride about the wonderful work that is done in your Pacific Coast Urology office.  From the moment you check in with the highly competent and friendly front desk personnel to the time spent with Dr. Robert Pugach there is an extraordinary effort put forth by EVERYONE  to make sure all details administratively and medical are taken care of.  The amazing feature that you offer patients to be able to e-mail Dr. Pugach and within in hours to receive a response is totally unheard of these days.

Keep up the great work and please pass along to everyone working in your office how much I appreciate their attentive service and compassion.

Take care,

Steve L

Thanks PCUMC. My vasectomy was actually a wonderful experience. It was good and calming talking or chewing the fat with Dr. Pugach during my procedure. I have recommended him to friends. Thanks for making an uncomfortable situation a pleasant experience.

Maurice H

I met Dr. Pugach while I was hospitalized at Los Alamitos Medical Center more than three years ago. I have seen him several times since then. Of all the physicians I have ever had, I find him to be the most competent, friendly and caring. He always has given me plenty of time to ask my questions and address any concerns that I might have. I wholeheartedly recommend him to anyone who is in need of treatment for urologic conditions.  

Cheryl M.

I can’t speak highly enough of Dr. Pugach and the team at Pacific Coast Urology Medical Center.  They were the most professional, caring, and informative during what can be a very stressful time.  My care was always their utmost priority, even today, years after having my procedure.  Dr. Pugach is at the forefront of technology and care options for his patients and offers nothing but the best care available.  I enjoy seeing them for my annual checkups and would highly recommend Dr. Pugach and the team over at Pacific Coast Urology Medical Center to anyone and everyone.  I am extremely lucky to have been cared for by Dr. Pugach and his team and my family and I can’t thank him enough!  I only wished that more people were aware of Dr. Pugach, his team, and the various treatment options that they offer.  

David H.

Everyone in this office, including Dr. Pugach, does a great job in a professional way.  One example: when I came in to get a biopsy result, after talking to the doctor, I went out to schedule a follow up a year later. The young lady just smiled and said “yes,” which means she knew I had just gotten good news.  I thought that was very nice of her.  

Larry W
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