Staff Development

Staff Development

“I can’t speak highly enough of Dr. Pugach and the team at Pacific Coast Urology Medical Center.  They were the most professional, caring, and informative during what can be a very stressful time.  My care was always their utmost priority, even today, years after having my procedure.  Dr. Pugach is at the forefront of technology and care options for his patients and offers nothing but the best care available.  I enjoy seeing them for my annual checkups and would highly recommend Dr. Pugach and the team over at Pacific Coast Urology Medical Center to anyone and everyone.  I am extremely lucky to have been cared for by Dr. Pugach and his team and my family and I can’t thank him enough!  I only wished that more people were aware of Dr. Pugach, his team, and the various treatment options that they offer.” – David H., Lakewood

Staff development trainings and retreats are routinely scheduled at Pacific Coast Urology Medical Center. We understand the importance of training our staff so they can maintain a focus on quality and patient-focused care for our patients.

We are proud of the fact that we spend considerably more time with our patients than other urology practices.  Almost twice as much, in fact.  The average urologist has 3.3 staff members in the United States.  At Pacific Coast Urology Medical Center we have 6 full time staff members to assist patients. This lets us devote more time to our patients. Also, you won’t get voice mail.

Some of the training sessions and retreats our staff have participated in include:

  • Electronic Medical Records (EMR)
  • Effective Patient Communications
  • Team Building
  • Building a Responsive Organization
  • Staff Development Retreats – Huntington Beach, Long Beach & Bar B Circle Ranch in Goleta

Advanced Educational Training

Aurora Castellon, MA received her Certification of Completion: “Demystifying Pelvic Floor Rehabilitation” from the Kansas State Nurses Association, March 11 & 12, 2016, in Orlando, FL. Click here to view Aurora’s certificate of completion.

Aurora Castellon, MA received her Uroloplasty Certification of Training, “Urgent PC Neuromodulation System” on July 24, 2014.
Click here to view Aurora’s certificate of completion.

Marci Hernandez, MA received her Certification of Completion: “Urgent PC Neuromodulation System” training from Uroplasty on January 28, 2015.
Click her to view Marci’s certificate of completion

Michelle Bill, MA received her Medtronic Certificate of Training, “Fundamentals of Sacral Neuromodulation” on April 4, 2014.
Click her to view Michelle’s certificate of completion

Michelle Bill, MA received her Uroloplasty Certificate of Training, “Urgent PC Neuromodulation System” on July 24, 2013.
Click her to view Michelle’s certificate of completion