Ken K

Dr. Pugach, Evans, Marcela,

I want to thank everyone on your staff for all you have done for me. Starting two days after the Superbowl this nightmare has constantly been on my mind. One of the most fear instilling words is “cancer”, we all know friends or family who have battled the disease. When Evans told me I had cancer, that was the last thing I wanted to hear but I accepted it and listened to your treatment plan. When Evans first described the HIFU procedure it seemed impossible, how could my tumors be destroyed with ultrasound, it appeared too simple and easy. I am ecstatic the procedure and recovery went so well. By no means was this an easy ordeal but it was manageable and now I am optimistic about the future.

Four hours after my surgery I went walking outside and enjoyed a wonderful meal at home. The following day I walked a mile and since have gone further each day. My recovery has been so much better than I could have hoped for.

I was concerned about the catheter, when the nurse explained how it worked, I felt I couldn’t deal with it and thought about calling off the surgery. How could I live for two weeks with a tube in my stomach? Wearing a catheter was mentally straining and I was concerned something was going to go wrong. These fears were unfounded, nothing went wrong, the catheter was fairly simple to deal with and my healing went faster than expected. Friday, only 11 days after my HIFU procedure, I felt so elated when the catheter was removed. Leaving your office, I was on top of the world, Saturday I mowed the lawn and yesterday I replaced the broken garbage disposal. There was no way I could crawl under the sink with a catheter on and the job needed to be done. It is nice to get back my normal life so quickly and it feels fantastic.

Again, thank you all, dealing with cancer was truly an emotional nightmare but your team got me through every step of the way and for that I am grateful.

-Ken K (April 2020)

May 1, 2020

Linda N

Dear Evans, Dr. Pugach and Office Staff,

I just felt lead to jot of a little note of appreciation for all of you – especially now during these uncertain and unsettling days.  I wasn’t sure if your office is closed or partially staffed (like so many), but whatever the case, please accept my thanks for taking such good care of me, all these months!  It’s been almost 4 weeks since my last visit (!) and I’m feeling/doing GREAT, with no reoccurrence of infection!!  This has not been the norm all these months.  As you know, I’d either take 7 to 10 days-worth of meds, then within 4 days (!), my symptoms would return and I’d be back in the office, with my little plastic cup (!), ready for a new Rx!!

I never knew when I was originally referred to you (and your staff), what a loving and caring environment I would become part of – yet the unselfish and committed care/assistance I have received from each of you has truly touch my life.  And not to sound corny, but I truly feel God has blessed me, and all your patients because of this sincere and dedicated concern that is reflected in ample measure in each of your lives.

Thank you ever so much,

-Linda N.

April 2, 2020

Steve L

It is very rare these days in the medical field to find a Doctor that has been able to organize his office and practice to the extent that amazing, kind and attentive medical service is provided to each and every patient.  I can speak first-hand with great pride about the wonderful work that is done in your Pacific Coast Urology office.  From the moment you check in with the highly competent and friendly front desk personnel to the time spent with Dr. Robert Pugach there is an extraordinary effort put forth by EVERYONE  to make sure all details administratively and medical are taken care of.  The amazing feature that you offer patients to be able to e-mail Dr. Pugach and within in hours to receive a response is totally unheard of these days.
Keep up the great work and please pass along to everyone working in your office how much I appreciate their attentive service and compassion.
Take care,

Steve L March 14, 2016

Maurice H

Thanks PCUMC. My vasectomy was actually a wonderful experience. It was good and calming talking or chewing the fat with Dr. Pugach during my procedure. I have recommended him to friends. Thanks for making an uncomfortable situation a pleasant experience.

Maurice H October 29, 2015

Cheryl M.

I met Dr. Pugach while I was hospitalized at Los Alamitos Medical Center more than three years ago. I have seen him several times since then. Of all the physicians I have ever had, I find him to be the most competent, friendly and caring. He always has given me plenty of time to ask my questions and address any concerns that I might have. I wholeheartedly recommend him to anyone who is in need of treatment for urologic conditions.  

Cheryl M. October 29, 2015

David H.

I can’t speak highly enough of Dr. Pugach and the team at Pacific Coast Urology Medical Center.  They were the most professional, caring, and informative during what can be a very stressful time.  My care was always their utmost priority, even today, years after having my procedure.  Dr. Pugach is at the forefront of technology and care options for his patients and offers nothing but the best care available.  I enjoy seeing them for my annual checkups and would highly recommend Dr. Pugach and the team over at Pacific Coast Urology Medical Center to anyone and everyone.  I am extremely lucky to have been cared for by Dr. Pugach and his team and my family and I can’t thank him enough!  I only wished that more people were aware of Dr. Pugach, his team, and the various treatment options that they offer.  

David H. October 29, 2015

Larry W

Everyone in this office, including Dr. Pugach, does a great job in a professional way.  One example: when I came in to get a biopsy result, after talking to the doctor, I went out to schedule a follow up a year later. The young lady just smiled and said “yes,” which means she knew I had just gotten good news.  I thought that was very nice of her.  

Larry W October 29, 2015

Thomas R.

All the staff and doctor are very friendly, helpful and informative.  Dr. Pugach is also able to complete tests right in his office that other urologists had to use outsourcing for.  Very satisfied. 

Thomas R. October 29, 2015

John R

I am very satisfied with treatments by PCUMC – couldn’t’ be happier!   

John R October 29, 2015

Alberta, Long Beach

I am very well pleased with all of my dealings with Pacific Coast Urology Medical Center.  They did all they could do for me.  I would recommend them to any of my friends. 

Alberta October 29, 2015