PATIENT COMMENTS
What our Patients our Saying

Thank you for supporting Pacific Coast Urology Medical Center. We appreciate your comments about our services, staff and care you received.  We invite you to share your comments with us and other online patient rating and review Web sites. 

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Read Patient Profiles

January 2012

I found out that I had Prostate cancer in mid May 2008. I made an appointment with Dr. Pugach and he explained all the procedures available, after some thought I chose High Intensity Focused Ultrasound or much easier to say HIFU. I had the procedure done July 20, 2008 and I have been cancer free now going on 4 years. I cannot express the excellence in which the Dr. handled the procedure not just from the beginning but also follow-ups He Specializes in minimally invasive treatments. Anyone who reads this that thinks they have a Urologic condition of any kind make an appointment now. Also the caring does not stop with this Great Dr. it goes also to the Nurses and Staff they CARE about their patients more than the norm we all have experienced, I feel the rating system should allow for A+++++ I think you get the picture. I owe my Life to this Man, and I cannot say Thank You enough, there are no words that are good enough but Thank You Again. Bill D. 

November 2011

I had a life changing experience on October 3rd, 2011. My bladder was finally controlled! Now I can urinate like anyone else, especially like someone much younger than myself. I'm 66 and I looked for the rest of my life to be free from any sudden urges. This new technique is fabulous! My trouble started 10 years ago and gradually got worse and worse. My GP gave me medication which did not work. It actually hurt in my abdomen when I swam. My husband had seen Dr. P for his enlarged prostate about 2 years ago. My husband is remarkable now and thinks he may consider the same procedure sometime in the future. Carol S.

November 2011

 Thanks PCUMC. My vasectomy was actually a wonderful experience. It was good and calming talking or chewing the fat with Dr. Pugach during my procedure. I have recommended him to friends. Thanks for making an uncomfortable situation a pleasant experience.  Maurice H.

October 2011

Dear Dr. Pugach;

Just wanted to express our appreciation for your care and prompt response to our needs. We feel truly blessed that YOU are our doctor (and somehow), find time to "squeeze" us into your demanding schedule. Thank you and warm regards, Millard and Nancy

October 2011

Getting the Interstim therapy has created a new life for me. I don’t have to make as many trips to get pads, I just keep them around for “insurance” purposes. It’s terrific to be able to go out and run errands without having to plan “pit stops.” It’s truly wonderful being back to normal, to walk to the bathroom, particularly when I’m out in public. It gives me a great sense of security to no longer be obsessed with the need to control my bladder. Dr. P is a gift. It took me a couple years to get to him, just because of all the travel I do with my husband. I’m sorry I hadn’t come sooner. This has totally changed my life. My family sees it and they are very happy too. They love that I don’t make them stop for me with constant need for a bathroom. It’s great!   MaryAnn K.
 

September 2011

Since I was quite pleased with my vasectomy from Dr. Pugach I've told several friends about the no needle, no scalpel vasectomy he offers when they were researching getting a vasectomy. I'll continue to talk up the vasectomy Dr. Pugach offers because I feel it is the best procedure and recovery on the market.  Tom H.

August 2011

Dr. Pugach is a fantastic, understanding doctor. His staff relates to him and they are very efficient and professional, which makes me feel very comfortable. Dr. Pugach operated on my prostate 18 years ago! I would recommend him to anyone.  Stanley Y.

August 2011

From the front office staff to the staff that directly assists Dr. Pugach, the care, concern and patient attention could not be better. Everyone seems to take a personal interest and that surely comes from Dr. Pugach, who exemplifies all of those qualities. Howard G.

August 2011

I wish that all doctors were like Dr. Pugach, knowledgeable, listens, friendly well organized staff and available when needed. I was having some urinary problems and was diagnosed by another doctor and I did not think it was correct. I met with Dr. Pugach and he listened carefully and indicated to me that he did not agree with the other diagnosis. As it turns out, I had prostate cancer. Dr. Pugach spent time and described all the various solutions and presented the pros and cons of each procedure. He patiently answered all my questions then and each time I met him both before and after the procedure, and always asked if he addressed all my questions. I chose to do the HIFU,  Intensity Focused Ultrasound which is not yet approved in the USA; however is approved in most of the world. Dr Pugach performs the procedure in Puerto Vallarta, Mexico. He was scheduled to be there in July 2011; however he did not want me to wait until then and made a special trip for me (missing a Urology convention) in May. I am very pleased with the outcome of the procedure and, especially, the fine treatment by Dr. Pugach who I unreservedly recommend to anyone with Urological needs.   Duke O.
 

August 2011

I needed to take a few minutes to personally thank the entire staff at Pacific Coast. The work that Dr. Pugach is engaged in has essentially given me back some freedoms that frankly disappeared over a long period of time. The TUNA procedure provided relief from my urinary discomfort within a week and a half of the actual visit to your office. The short amount of time spent in your procedure room frankly shocked me. I expected a more aggressive procedure that would have provided far more discomfort to have received the type of results I currently enjoy. I am now able to travel from Long Beach to Santa Monica for business meetings without planned visits to Starbucks' never locked restrooms. It was not the coffee that brought me there although I am now able to enjoy the facility for exactly what it was designed for due to your medical assistance. The ability to go in and out of multiple conference calls, dictation of emails, review of contract details and enjoying many cups of coffee that I require through the course of a morning, has been an absolute pleasure. The normal course would be for me to make certain breaks between each phone call, conference call, contract review, etc., for visits to our restroom here in our business office. The fiancée is quite pleased as I am also able to spend more time freely with her and not require our travel or social visits to be altered based upon my frequent need to previously obtain access to various restrooms regardless of where or what we were doing. Unfortunately sometimes outdoor techniques were required in order to make certain that there were no accidents. Please know that the above mentioned trips are not being exaggerated. Here it has been approximately 3 months and the gratitude I feel for this new found freedom is extremely valuable to me personally. Please be advised, Dr. Pugach, that there have also been improvements in my sexual activities which I had not expected. It was simply the ability to relieve myself without the frequency and discomfort that each trip to the restroom required. It is important that you all know that this is greatly appreciated and I wish I would have discovered this miracle procedure 6 or 7 years back. Again, thank you all, Ed

August 2011

After doing much research about who I should see regarding my circumcision, I had come to the conclusion that Dr. Pugach was the most qualified person in my area. I was amazed at how professional he is and his extreme skill in the practice. I already knew that Dr. Pugach was the right choice, but after meeting him and after my circumcision was complete, it was obvious that he performs above and beyond what most are able to. I think it's safe to say that I would recommend him to anyone! In addition, the surgery center has a warmth that one would not find in a hospital setting. People being there with me all the time made it no so utilitarian, more friendly. Natham M.

August 2011

Good morning Gladys, Dr. Pugach and your entire team, I wanted to take a minute to tell you how grateful that Jane and I are for your quick action, logical diagnosis process, recommendations and general responsiveness to our diagnosis of prostate cancer, Gleason 4+5. In the end, we decided on removal of the prostate at City of Hope as opposed to the HIFU process. I think it might be helpful for you to know our decision making process. I was cooncerned about the aggressive type of cancer, the odds of re-occurance in five years, and the risk that insurance would not stick with me once HIFU was performed. I was also very concerned about the method the body cleans up the detritus created by HIFU and bladder and urethra issues associated with it. All this considered, I just wanted the prostate out. I would deal with the known consequences. You were all fantastic, but in the end run, I took your advice and called City of Hope. It was clear to them that we needed to move quickly. Surgery using the DeVinci microsurgery was performed Saturday, January 22, by Dr. Lau. One week later, I have been diagnosed "cancer free." There was no cancer on the periphery and none in the lymph nodes. While we will watch this carefully over the next months and yaers, this is as good an outcome as might be expected with my Gleason score. I have no incontinence, and, well, the rest, we will see. Thank you again for your role in this process. Without your expert testing and guidance, I could not be sitting here today giving this report. Regards, Ron

August 2011

I had a bad experience with a previous urologist two years ago. He misdiagnosed me and performed a procedure that was not necessary and extremely painful. It took me two years to get up the courage to see another urologist. My internist referred me to Dr. Pugach in April of this year. I took the first appointment I could get. I told Dr. P of my previous experience and he assured me we wouldn't do the same thing again. He examined me and asked me a number of pointed questions. After new tests I had not had before, the doctor confirmed that I had an enlarged prostate, not a urethral restriction. Dr. P explained my treatment options for inpatient surgical procedures and a less invasive outpatient procedure called CoolWave, which I chose. I would definitely advise anyone else with the same issue to consider this procedure. I'd also like to mention that I used to need the bathroom at least a dozen times in a 12 hour work shift. Now I go maybe twice! After 40 years of happy marriage, this procedure renewed my confidence in intimacy with my wife. I feel like a newly married man! I really appreciate my referring doctor sending me to a smaller practice. Its more personalized care and I can get to know my doctor and his staff. I thank Dr. Pugach as does my wife!  Bob C

August 2011

After years of problems with urination because of BPH I made an appointment with Dr. Pugach and he explained BPH and the treatments available.  I elected the non invasive thermotherapy method of treatment.  This was the best decision I have ever made!!  No more slow stream urination or getting up six to eight times a night to urinate. Thanks Dr. Pugach for greatly improving the quality of my life. Glenn

August 2011

Dr. Pugach and the folks at Pacific Coast Urology made my No Needle No Scalpel  vasectomy procedure and process very smooth and easy. It was a friendly and relaxed atmosphere complete with the TV on the ceiling to watch my favorite show. I was out of there in no time and on my way to a very quick and painless recovery. If you want to get it done, this is definitely the way to go.  Matt K. Long Beach

 July 2011

Dr. Pugach has an innate ability to interact with men on a level that delivers comfort and ease in potentially difficult situations.  His office demeanor and staff are comforting, informative and on the cutting edge of where office medicine should be for men.  Because of man’s innate apprehension to doctor visits, his is unique and welcoming.  Thank you, Dr. Pugach.

P.S.  Based on my research with my wife and investigation for the best urologist in the area, we chose Dr. P.   James D, Lakewood

June 2011

I came to Pacific Coast Urology for a no needle no scalpel vasectomy.  Dr. Pugach and the folks at the office made the procedure and the process very smooth and easy.  It was a friendly and relaxed atmosphere complete with the TV on the ceiling to watch my favorite show. I was out of there in no time and o mu way to a very quick and painless recovery.  If you want to get it done, this is definitely the way to go.   Matt, Long Beach

June 2011

I had the cooled Thermotherapy procedure for my prostate problem.  After the procedure was over I felt so well that I had lunch one hour later! After the procedure I had no pain and I could urinate immediately. The staff at Dr. Pugach's office is super. Gladys and Espy were kind, efficient and very reassuring. It was important that they kept telling me what was going on and how much time was left.  Bill, Yucaipa

June 2011

Service is great! Doug S., Long Beach

May 26, 2011

 I am very well pleased with all of my dealings with Pacific Coast Urology Medical Center.  They did all they could do for me.  I would recommend them to any of my friends.     Alberta, Long Beach
 

May 2011

I am very satisfied with treatments by PCUMC – couldn’t’ be happier!   John R., Long Beach

May 2011

All the staff and doctor are very friendly, helpful and informative.  Dr. Pugach is also able to complete tests right in his office that other urologists had to use outsourcing for.  Very satisfied.  Thomas R.,  Lakewood

May 2011

Everyone in this office, including Dr. Pugach, does a great job in a professional way.  One example: when I came in to get a biopsy result, after talking to the doctor, I went out to schedule a follow up a year later. The young lady just smiled and said “yes,” which means she knew I had just gotten good news.  I thought that was very nice of her.  Larry W., Buena Park

May  2011

I can’t speak highly enough of Dr. Pugach and the team at Pacific Coast Urology Medical Center.  They were the most professional, caring, and informative during what can be a very stressful time.  My care was always their utmost priority, even today, years after having my procedure.  Dr. Pugach is at the forefront of technology and care options for his patients and offers nothing but the best care available.  I enjoy seeing them for my annual checkups and would highly recommend Dr. Pugach and the team over at Pacific Coast Urology Medical Center to anyone and everyone.  I am extremely lucky to have been cared for by Dr. Pugach and his team and my family and I can’t thank him enough!  I only wished that more people were aware of Dr. Pugach, his team, and the various treatment options that they offer.  David H., Lakewood

May 2011

Four years ago I was diagnosed with early stage of prostate cancer. Dr. Pugach explained my options and after research I chose cryoablation.  The procedure was easier than I expected and my recovery was short. I was back to normal quickly and four years later I'm cancer free. I would recommend Dr. Pugach to anyone.  Peter, Cypress

April 2011

My father had a problem for three years. I took him to another doctor and they didn’t do anything for him except to say just continue medicine or send him to the ER so e could urinate.  A friend recommended Dr. Pugach, so we made our appointment right away. Dr. Pugach said my father’s medicine wouldn’t work as his prostate was too big and her recommended Coolwave Therapy which did on my Dad a month ago.  We’ve been back to Dr.Pugach two times for follow up. Dad can urinate now and he is comfortable and happy.  No more catheter! With our last doctor, we would wait almost an hour in the waiting room and another 45 minutes in the exam room.  This doesn’t happen at Dr. Pugach’s office.  Within 10 minutes we were in to see the doctor.  Thank you Dr. Pugach for a great job.  Joe, Anaheim

April 2011

When I experienced my first bout with kidney stones, I had no idea what was wrong, the pain was overwhelming and I kept passing out and waking up on the floor. I finally ended up in the ER, who referred me back to my family doctor. However, I did not have a great experience with the first urologist I was referred to, which was very unfortunate. This doctor could not see on my test results that I had a huge stone that was descending, so he gave me samples of Flomax for my symptoms, scheduled me for a regular follow up in two weeks and sent me home.

That weekend, I had two separate attacks of excruciating pain each sending me to the ER. This time, a different ER physician suggested I follow up with Dr. Pugach.  When I mentioned that I already had a urologist I was seeing, the ER doctor leaned over and said, “I heard you, but you really need to see Dr. Pugach - he's the best." And, after making an appointment to see Dr. Pugach, I learned why.

Dr. Pugach's staff worked me into his schedule immediately, where he quickly assessed my situation and I was scheduled for a procedure soon thereafter to get rid of my existing and very painful stones. Also, I have a very sensitive system with little tolerance for prescription pain medication, so he really got me back on the road to recovery as quickly as possible.

Like most people, I have experienced high pain levels from injuries over the years, but I had never experienced the intense level of pain created by kidney stones. I was beside myself and quite fearful of the situation repeating over and over. But, Dr. Pugach had a better idea - to go forward thinking positively and make some changes for a better outcome.

He also introduced me to a terrific nutritionist who visited me at my home to assess my situation and made wonderful recommendations on how to adjust my food intake and also started me on more meaningful vitamins and supplements. I could feel the different almost immediately, because with the changes I became more energized and balanced. I have become a "water baby" and view my new appreciation of water and proper nutrients as part of my personal arsenal to avoid developing new stones.

As a patient predisposed to generating stones. I am still seeing Dr. Pugach regularly. I have learned to love water and a healthier lifestyle. My test results continue to come back as excellent, and if I ever need help with stones in the future, I know that Dr. Pugach and his staff will be there to help me. Kidney stones are far from fun, but the fear and anxiety of having them come back (if they do) is lessened from knowing that I have the best of the best to help me with Dr. Pugach and his staff.   Catherine, Long Beach

March 2011

I met Dr. Pugach while I was hospitalized at Los Alamitos Medical Center more than three years ago. I have seen him several times since then. Of all the physicians I have ever had, I find him to be the most competent, friendly and caring. He always has given me plenty of time to ask my questions and address any concerns that I might have. I wholeheartedly recommend him to anyone who is in need of treatment for urologic conditions.   Cheryl,  Seal Beach, CA

February 2011

After receiving the InterStim® device on February 24, 2011, Kathleen, age 86, noticed an immediate and dramatic relief of her symptoms, proclaiming, “I am so delighted to be free of the burden of a catheter.”  Kathleen, Garden Grove, CA

FOR MORE PATIENT COMMENTS, CLICK HERE.  
 

Read an update from the Aymar's. "The Aymars Love Story Continues … Fighting Prostate Cancer with Advanced Technology,  by Yvette M. Manard, MPH

September 2009

"Deciding what kind of prostate cancer treatment to get is a critical decision. Every man is different. But do your research and get all the facts. I’m happy that I explored all options before deciding on a new procedure.  I’m so pleased that I selected HIFU and wouldn’t hesitate to recommend this procedure.”   Donald Tavie, Los Angeles, CA

 

UPDATES

Phase III trial results-selenium to prevent prostate cancer in men.  neoplasia" Read abstract

 

Active Living at age 86! Read Overactive bladder Patient Testimonial

 

Medicare approves PTNS for Overactive Bladder
 

No Needle-No Scalpel Vasectomy!
Ask  Dr. Pugach about  his personal experience!

Dr. Pugach answers HIFU question on "The Doctors"  
Non-surgical treatment for BPH. 30 minutes! More effective than medication!

 

 

BACK TO TOP  |  CONTACT US        


Appointments with Dr. Robert Pugach, Medical Director of Pacific Coast Urology Medical Center, can be scheduled at our offices located in Los Alamitos, Huntington Beach, and Beverly Hills, California (CA)
Offices are readily freeway accessible for residents of Los Angeles and Orange Counties, CA.  Out-of-State patients, call for information on travel and accommodations.

3801 Katella Avenue
Suite 110,
Los Alamitos, CA 90720
562-594-0860
Map & directions

Orange County, CA
 

16843 Algonquin Street
Huntington Beach, CA 92649
888-735-4336
Map & Directions

Orange County, CA
 

436 N. Roxbury Dr. Suite 115

Beverly Hills, CA 90210
888-735-4336
Map & Directions
Los Angeles County
California

HOME  |  ABOUT PCUMC  |  ABOUT DR. PUGACH  |  EVENTS  |  OFFICE INFORMATION  |  ARTICLES  |  GLOSSARY  |  RESOURCES  |  CONTACT US

MALE SERVICES:
Bladder Control (Overactive Bladder)  |  Benign Prostatic Hyperlasia (BPH)  |  Erectile Dysfunction  |  Kidney Stones  |  Overactive Bladder  |  Prostate Cancer  |  Urologic Cancers  |  Urinary Tract Infections  |  Vasectomy  |  Vasectomy Reversals  |  Circumcision

FEMALE SERVICES:
Bladder Control (Overactive Bladder for Women and Men)  |  Kidney Stones
  |  Urinary Infections  |  Urinary Incontinence  |  Urologic Cancers

SPECIALIZED SERVICES:
Bladder Pacemaker  | Brachytherapy  | Cryoablation  | No Scalpel / No Needle Vasectomy  | High Intensity Focused Ultrasound  | Minimally Invasive Services

 

Pacific Coast Urology Medical Center, under the medical direction of urologist, Dr. Robert Pugach has offices conveniently located in Los Angeles and Orange Counties, CA. The main office in Los Alamitos, CA (90720) has an advanced urodynamics laboratory and state-of-the-art procedure room with a large flat screen television mounted on the ceiling! The main office is located on the campus of Los Alamitos Medical Center. Satellite office are located in Huntington Beach (Huntington Harbour), CA (92647) and Beverly Hills, CA (90210).  If you live in Los Angeles and Valley communities, schedule your appointment at our Beverly Hills office.
Dr. Robert Pugach and his professional staff are on the forefront of new, innovative and minimally invasive treatments for your urologic conditions. If you are looking for advanced urologic diagnosis and treatment that is faster, less invasive and more convenient for your active lifestyle, Dr. Robert G. Pugach and his expert staff can help.

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Robert Pugach, MD

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